Delivery & Returns

Delivery

FREE on all orders over £25 and are usually dispatched the same day if ordered before 1200 (Monday to Friday). For all orders under £25 there is a fee of £2.99, if ordered before 1200 your order should dispatched the same day (Monday to Friday). All orders placed after 1200 will be dispatched the following working day. Orders placed on a Saturday or Sunday will be dispatched on a Monday (excluding bank holidays). Orders should take two to three days to arrive, we are currently using the Post Office and Parcelforce to deliver our parcels. See our Terms and Conditions for more information.

UK Mainland (Express)

£5.25 for all orders placed before 1200 Monday to Friday will arrive on the next working day before 1730 (may exclude some postcodes). All orders placed on a weekend will be dispatched Monday for a Tuesday delivery.

Outside of UK Mainland

Channel Islands a £6.95 fee is applicable on all orders We do not currently ship outside of the UK. Please email us if you’d like us to send our products outside of the UK. All postage and custom fees will be payable by the consumer.

Returns

In the unlikely event that we have supplied goods that are faulty, we will exchange them or refund your payment.

If for any reason you wish to return unused goods, we will exchange them or refund your payment, excluding delivery. All returns must be made within 14 days of purchase and be sent back FeGoo, Bagshaws Yard, Reeth, North Yorkshire, DL11 6TD with a completed Returns Form.

Extended Christmas Returns Policy

To ensure that you can purchase your Christmas gifts with peace of mind, we have extended our returns policy. Any orders placed between 1st November and 31st December can be exchanged or refunded any time before 31st January 2020.

After 31st January 2020, our returns policy will revert to the standard 14-day period.

For full details please see our Terms and Conditions

This does not affect your statutory rights.